Student services
The wellbeing of our school community is of utmost importance to us at Bundoora Secondary College. We have a dedicated and professional wellbeing team to help our students with the services below.
Our school provides access to the Wellbeing HUB—a safe and calm space where students can take short breaks, regulate their emotions, and receive support as needed. Access is coordinated with families and health professionals, and each student’s needs are documented to ensure appropriate care. The focus is on teaching self-regulation skills and fostering a supportive environment so every student can thrive at school.
Student Services Guide
The Student Services at Bundoora Secondary College provide tailored support for students with a wide range of needs, including disabilities, developmental or medical conditions, and mental health challenges. Each student receives an individualised support plan—such as an Individual Education Plan (IEP), Health Plan, or Personal Safety Plan—developed in collaboration with families, health professionals, and school staff. Services include regular Student Support Group (SSG) meetings, HUB Mentor sessions, in-class support, and crisis management when needed. Parents and carers are encouraged to work closely with the school and external professionals to implement evidence-based strategies and ensure students have access to the right resources and community services. This comprehensive approach ensures every student receives the care and guidance necessary to thrive at school.
-
School Support Plans
Individual Education Plan (IEP)
Snapshot
Any other addition plans as required (e.g., Behaviour Support Plan or Modified Timetable)
Student Services
SSGs every term
Regular HUB Mentor session (every 2 to 4 weeks) to support IEP goals
In class support according to functional needs
Supporting documentation required
Disability and Inclusion profile
Parent/Carer responsibility
Facilitate collaboration with qualified health professionals (e.g., occupational therapists, psychologists) to implement evidence-based strategies that support the goals outlined in each student’s IEP
Access evidence-based parent and student support community services when recommended by the school.
-
School Support Plans
Individual Education Plan (IEP)
Student Services
SSGs every term
Regular HUB Mentor session (every 2 to 4 weeks) to support IEP goals
Supporting documentation required
Court orders
Parent/Carer Responsibility
Attend SSG meetings
-
School Support Plans
Individual Education Plan (IEP)
Snapshot
Any other addition plans as required (e.g., Behaviour Support Plan or Modified Timetable)
Student Services
Regular HUB Mentor session (2 to 3 sessions per term) to support IEP goals
Supporting documentation required
Letter from relevant health professionals
Parent/Carer Responsibility
Facilitate collaboration with qualified health professionals (e.g., occupational therapists, psychologists) to implement evidence-based strategies that support the goals outlined in each student’s IEP
Access evidence-based parent and student support community services when recommended by the school.
-
School Support Plans
Individual Education Plan (IEP)
Snapshot
Any other addition plans as required (e.g., Behaviour Support Plan or Modified Timetable)
Student Services
Regular HUB Mentor session (2 to 3 sessions per term) to support IEP goals if condition is not stable
Supporting documentation required
Letter from relevant health professionals
Parent/Carer Responsibility
Facilitate collaboration with qualified health professionals (e.g., occupational therapists, psychologists) to implement evidence-based strategies that support the goals outlined in each student’s IEP
Access evidence-based parent and student support community services when recommended by the school.
-
School Support Plans
Health Plan
Student Services
Support if required
Supporting documentation required
Letter from relevant health professionals
Parent/Carer Responsibility
Facilitate collaboration with qualified health professionals (e.g., occupational therapists, psychologists) to implement evidence-based strategies that support the goals outlined in each student’s IEP
Access evidence-based parent and student support community services when recommended by the school.
-
School Support Plans
Individual Education Plan (IEP)
Snapshot
Personal Safety Plan
Student Services
Crisis Management Risk Assessment
Short term HUB support
Supporting documentation required
Safety Plan from health services
Parent/Carer Responsibility
Arrange follow-up care with appropriate services (e.g., GP or Emergency Department) as recommended by Student Services staff.
-
School Support Plans
Individual Education Plan
Student Services
Support from PAL
Drop-in support available at HUB every lunch
Supporting documentation required
NA
Parent/Carer Responsibility
Access evidence-based parent and student support community services when recommended by the school.
-
School Support Plans
Health plan
Student Services
Support from PAL mentor
Supporting documentation required
Letter from relevant health professionals
Parent/Carer Responsibility
Consultation with health care provider where necessary.
Access to the Wellbeing HUB during class time
We understand that some students may require additional support to manage their wellbeing throughout the school day.
Student access to the HUB during class times is determined collaboratively between parents and carers, health professionals, and BSC staff.
The arrangement is then formally documented in the student’s Snapshot which is a document all staff can refer to about a student's support requirements.
Students experiencing emotional distress or needing a short break from the classroom environment may use a HUB Exit Pass to access the HUB. This system provides a safe and calm space where students can regulate their emotions and return to learning when they feel ready. This strategy is considered a short-term intervention while the student is being taught the appropriate self-regulation skills to stay in the classroom.
Students with HUB access are expected to:
Exit class and report directly to the HUB, informing a staff member upon arrival.
Spend up to 20 minutes in the HUB using calming strategies and self-regulation tools.
Return to class once they feel settled and ready to re-engage with learning.
If the HUB is temporarily unstaffed, students are directed to the Front Office, where an alternate supervised space will be arranged to ensure their safety and support needs are met.
Please note: Technology (e.g. a phone, laptop or tablet) is not to be used as a calming strategy in the HUB. The focus is on mindful, screen-free techniques that support emotional regulation and wellbeing.